Shipping costs
Shipping is free to the United States, Canada, the United Kingdom, all EU countries, Norway, Switzerland, Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Hong Kong, Israel and the UAE. All other countries pay a flat $4.99. The final shipping cost is always shown at checkout before you pay.
Countries we can't ship to
We currently can't ship to Brazil, Mexico, Colombia, Chile, Uruguay and other South American countries, India, the Philippines, Taiwan, Turkey, Ukraine, Russia, South Africa and Guadeloupe. Please don't place orders from these countries: they will be cancelled and refunded.
Processing time
Orders are usually prepared within 1–5 business days.
Delivery time
Delivery usually takes about 2–3 weeks in total (2–4 weeks for countries outside the free-shipping list). Public holidays, the holiday peak season and customs checks can add time.
Christmas delivery
Orders placed by December 1 are expected to arrive before December 25. Want it in time for door 1 on December 1? Order in early November.
Taxes and duties
Sales tax or VAT, where it applies, is shown at checkout. Some countries may charge import duties on delivery.
Tracking
You'll receive an email with tracking details when your order ships. You can also use the Track Your Order page.